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IRS Adds Barcode Technology to CP14 and CP14 IA Notices


Jessica L. Jeane, J.D.
Director of Public Policy and Communications
October 13, 2020

The IRS, for the first time, is adding barcode technology to the CP14 and CP14 IA notices.

“Starting this month, the CP14 and CP14 IA notices that inform taxpayers that they owe money on unpaid taxes and their payment options are now equipped with QR bar codes to help those taxpayers securely and easily navigate to the website,” the IRS wrote in IR-2020-233. “Taxpayers can now use their smartphones to scan a QR code in the CP14 or CP14 IA to go directly to and securely access their account, set up a payment plan or contact the Taxpayer Advocate Service.”

According to the IRS, scanning the QR code on these forms will give the taxpayer direct access to the information they need on the IRS’s website to independently resolve their account balance online.

"These codes will give taxpayers immediate access to the most important information for them to pay their balances, set up payment agreements or reach out for help," Darren Guillot, the IRS Small Business/Self-Employed (SBSE) Deputy Commissioner for Collection and Operations Support said.

Generally, the CP14 notices are the first legal notice alerting taxpayers that they have a balance due, the IRS noted, adding that including a QR code will provide access to an up-front resolution for millions of taxpayers. Typically, the IRS sends more than 8 million CP14 notices per year.

Looking ahead, the IRS stated it is evaluating the possibility of adding QR codes to other balance due notices in the future.

    The core mission of the National Society of Accountants is to help tax and accounting professionals become more successful.

NSA presents this information in the interest of its members for information purposes only and is not intended to provide, nor should it be relied upon, as legal, tax, or accounting advice.


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