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National Taxpayer Advocate to Speak with NSA Members

Erin Collins

On Wednesday, December 15, NSA will be hosting a meeting with National Taxpayer Advocate Erin Collins. The virtual meeting, taking place via zoom, will offer NSA members an opportunity to interact with Ms. Collins in a roundtable/discussion format. We will discuss problems taxpayers are experiencing with the IRS and provide updates on IRS COVID-19 challenges including the filing season, processing of returns, and what to expect with the upcoming filing season. If you would like to participate in this event, register at NSA's Learning Center.

Erin Collins is the “voice of the taxpayer” within the IRS and before Congress. Under her leadership, the Taxpayer Advocate Service (TAS), an independent organization within the IRS, helps taxpayers resolve their IRS account issues, advocates on behalf of taxpayers, and works towards systemic change to mitigate taxpayer problems. She joined the Taxpayer Advocate Service in March 2020 to advocate for taxpayers, protect their rights, and work toward improving the quality of taxpayer service and tax administration.

Erin has more than 35 years of experience in tax law, spanning 15 years in the IRS Office of Chief Counsel and 20 years at the accounting firm of KPMG LLP, where she retired in 2019 as the Tax Managing Director in charge of its tax controversy practice for the Western region. As a Special Trial Attorney for the IRS, she was responsible for the development and litigation of high-profile, complex tax cases. Erin was the Industry Counsel for Savings and Loans during the time of the S&L crisis. Over a six-year period, she worked very closely with the Treasury Department, the Commissioner, the Office of Chief Counsel, the Federal Deposit Insurance Corporation and Resolution Trust Corporation. In both 1995 and 1997, she received Chief Counsel’s highest award, the National Litigation Award. In 1993, she received the Western Region’s highest Litigation Award for her outstanding achievements.

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