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It sounds like it may have been a fraudulent letter. I had several clients receive the same type letter with the same situation that they weren't due a refund but yet owed on their return I advised them ...

Double check revenue, I think for cash basis bad debt write off, it is recognizing the income in 2025 as well as the bad debt to net zero. Thanks Michael Montante Alexandria, VA 703-313-9802

Hy, I am not a QBO guru but I do recall a bit of accounting. The QBO entry should be identified as accrual and not enter the cash basis reporting. Just like an AR or AP entry does not impact the cash ...